Frequently Asked Questions
Why should I use AutoHeroes?
If you like, you can spend your free time in the evenings or on the weekends
researching different vehicles, then driving from dealership to dealership
searching for your perfect car. Then you can spend time negotiating the
price with the dealership. How many hours will that take you?
OR… you could call AutoHeroes and let us do all of the work while
you get to enjoy your leisure time. In addition, AutoHeroes will negotiate
a deal for you that, even after adding in our charges, will save you money
over paying the full sticker price.
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How much money can AutoHeroes save me when I buy my
car?
Depending on the car, AutoHeroes can negotiate a deal which could save
you thousands of dollars off of the sticker price. This is all dependent
on the availability and desirability of the vehicle you are looking for.
Although savings vary from vehicle to vehicle, to date AutoHeroes discounts
average around $2,300 off of sticker price. Read our customer
testimonials for examples of how we've worked with consumers to save
them time and money on their car purchase.
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How much do AutoHeroes services cost?
AutoHeroes initial car buying consultations are Free. If you decide to
work with us, we offer two service options: Express
Service and Premium Service.
AutoHeroes Express Service costs a flat rate of $250.00. Our Express
Service provides you with the best price on the car you want at a dealership
near you.
Our Premium Service fee is based on how much money we are able to save
you off the MSRP of your car. Our commission is equal to one-third of
the overall savings off of sticker price on your vehicle ($400 minimum).
This pricing model puts our interests in line with those of our customers.
In short, we win when you save. Read more about our premium service fee
structure.
All AutoHeroes services are 100% satisfaction
guaranteed, so if you don't find value in our service, you pay nothing!
Please contact us if you have any
questions or would like a free consultation.
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Can AutoHeroes help me sell my car?
AutoHeroes will help customers get the best possible value on a dealer
trade-in as part of the car buying process. We do not assist with sale-only
arrangements or private sales at this time.
Please see our article, Trade,
Sell or Donate: Practical Tips for Unloading Your Car for additional
information about selling your vehicle.
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How long will it take for me to get my new car?
AutoHeroes can search for your desired car quickly and negotiate a fair
price for you, usually in a day or two. The dealership typically requires
a few days to prepare a car and get the plates and registration ready.
Usually, a car can be ready for pickup in 1 or2 days.
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AutoHeroes is a Massachusetts based-service, what if
I live out of state?
AutoHeroes can work with customers anywhere in the US using our Express
service. If you have decided which vehicle you want to buy, AutoHeroes
can get you the best price on your desired car, truck or SUV. Contact
us to learn how we can help you, wherever you may be.
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There is plenty of consumer car information freely available
online; why do I need AutoHeroes?
Indeed, there is plenty of car buying information and research tools
available to consumers on the Internet, but having information alone does
not guarantee that you will get the best price on your car. The task of
narrowing down your options and negotiating a favorable price on a new
car (not to mention trade-in and financing terms) are areas where having
some experience on your side still provides a considerable advantage.
Here at AutoHeroes we buy cars every week - our experience, research
and expertise allows us to make informed recommendations and conveniently
navigate dealer negotiations for a savings on behalf of our valued customers.
We save time, money and aggravation for all involved in the car buying
process (we even make things easier for dealers, which is why they like
working with us).
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What is the difference between AutoHeroes and online
car buying services?
AutoHeroes is not an online service - it is a personalized consumer car
buying service. The overwhelming majority of popular "online car
buying services" simply serve as referral mechanisms for car dealerships,
which still leaves consumers to fend for themselves the minute they walk
onto a dealer's lot. While online car buying services utilize an automated
database system to generate dealer referrals, AutoHeroes works directly
with consumers to assess their goals and provide options based on their
unique needs. Unlike online systems, AutoHeroes remains involved with
customers throughout the car buying process from start to finish.
By working directly with consumers and dealerships, AutoHeroes is able
to address all of the factors that amount to good value in a way that
can not be accomplished by simply clicking your way through an online
form. This attention to detail and needs assessment allows us to partner
with our customers for a truly unique and satisfying car buying experience,
not to mention a great deal.
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Does AutoHeroes receive any dealer incentives or kickbacks?
No. Unlike some other car buying services, AutoHeroes does not accept
cash or gifts from dealerships in return customer referrals - this policy
ensures our objectivity in negotiating the best deals for our customers.
However, AutoHeroes does maintain ongoing working relationships with preferred
dealerships that have demonstrated an ability to offer AutoHeroes customers
excellent rates and service. This arrangement creates a unique business
model where both consumers and dealerships alike benefit from working
together through AutoHeroes
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What is an AutoHero?
Some of us are fortunate enough to have a friend or relative who is a
car nut, and is more than happy to give advice on anything auto-related,
especially when it comes to buying a new car. Automobile dealers call
that person your "hero" when they see you (wisely) bring them
on the lot with you to help in the negotiations. If you do not have a
hero of your own, AutoHeroes becomes one for you.
AutoHeroes' founder got his inspiration for the company while helping
friends and relatives select and buy a new cars (i.e. playing the hero).
It became clear that helping people with their automobile purchases might
be a rewarding occupation. Fueled by encouragement and support, AutoHeroes
was formed with the intention of assisting people with the oftentimes
daunting task of buying a car.
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How can I get more information or ask additional questions?
If you have a question you don't see addressed here, please feel free
to contact us - we'll be happy to speak
with you.
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